Thank you for shopping with us. This Shipping Policy explains where we ship, shipping costs, delivery timeframes, and other important information.

Shipping Destinations

We ship worldwide.

We deliver to Australia, the United Kingdom, the United States, and most international destinations where shipping services are available.

Shipping Costs

We offer free shipping based on your delivery location and order value:

• 🇦🇺 Australia: Free shipping on all orders
• 🇬🇧 United Kingdom: Free shipping on all orders
• 🇺🇸 United States: Free shipping on orders over $89
• 🌎 Rest of the World: Free shipping available

All applicable shipping costs (if any) are displayed at checkout.

Order Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Timeframes

Because shipping methods are not selectable at checkout, we use the most efficient available carrier for your location.

• Estimated Delivery Time: 7–15 business days after dispatch

Delivery times are estimates and may vary due to factors outside our control, such as carrier delays, weather conditions, or peak seasons.

Customs, Duties, and Taxes

No customs duties or taxes are charged to customers.

We cover all applicable customs duties and import taxes on your behalf. You will not be required to pay additional fees upon delivery.

Incorrect Address & Delivery Issues

Please ensure your shipping address is complete and accurate at checkout. We are not responsible for delays, failed deliveries, or returned packages due to incorrect or incomplete address information.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost, please contact our support team. We will work with the carrier to investigate and resolve the issue.

Contact Information

If you have any questions about shipping, please contact us:

📧 Email: support@domisana.com
📞 Phone: +44 20 3769 5612