This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

• Information about your web browser, IP address, time zone, and cookies installed on your device
• Information about the pages or products you view, what websites or search terms referred you to our site, and how you interact with the site

We refer to this automatically collected information as “Device Information.”

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

• Name
• Billing address
• Shipping address
• Payment information (including credit/debit card details or other payment methods)
• Email address
• Phone number

We refer to this information as “Order Information.”

How We Use Your Personal Information

We use the Order Information that we collect to:

• Fulfill orders placed through the site (including processing payments, arranging shipping, and providing order confirmations)
• Communicate with you
• Screen orders for potential risk or fraud
• Provide customer support
• Send marketing or promotional communications (only if you have opted in)

We use the Device Information to:

• Help us screen for potential risk and fraud
• Improve and optimize our website
• Analyze customer behavior and shopping trends
• Improve marketing and advertising performance

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

• Shopify powers our online store and stores your data securely
• Payment processors process transactions
• Shipping and logistics providers deliver your orders
• Analytics and marketing partners help us understand site usage and improve performance

We may also share your Personal Information to:

• Comply with applicable laws and regulations
• Respond to lawful requests for information
• Protect our rights and prevent fraud

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and improve our services. You can control or disable cookies through your browser settings, but doing so may affect site functionality.

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by adjusting your browser settings or using advertising opt-out tools provided by third-party platforms.

Data Retention

When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information, unless we are required to retain it by law.

Your Rights (GDPR & International Users)

If you are a resident of the European Economic Area (EEA), United Kingdom, or other regions with data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction, update, or deletion of your personal information
• Object to processing of your personal data
• Request data portability

To exercise these rights, please contact us using the information below.

Data Security

We take reasonable measures to protect your personal information and follow industry best practices to ensure it is not improperly accessed, disclosed, altered, or destroyed.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. Updates will be posted on this page.

Contact Information

If you have questions about this Privacy Policy, want to exercise your rights, or need more information, please contact us:

📧 Email: support@domisana.com
📞 Phone: +44 20 3769 5612